Terms of service
Last Updated: 12 September 2026
Welcome to Fellas and Lassies. By accessing our website or purchasing products from us, you agree to the following Terms & Conditions. Please read them carefully before placing an order.
1. Use of Our Website
By using our website, you agree to use it only for lawful purposes and in accordance with these Terms & Conditions.
You must not use our website for fraudulent, abusive, unauthorized, or unlawful activities.
2. Products & Product Information
We make every reasonable effort to ensure that product images, colours, descriptions, sizes, and other information displayed on our website are accurate.
However, slight differences in colour or appearance may occur due to screen settings, lighting, photography, or other factors.
Product availability may change without prior notice.
3. Pricing
All prices displayed on our website are in Indian Rupees (INR) unless otherwise stated.
Fellas and Lassies reserves the right to change product prices, offers, or promotions at any time without prior notice.
The price applicable at the time the order is successfully placed will generally be considered the applicable purchase price.
4. Orders
When you place an order, you are making a request to purchase the selected product(s).
After placing an order, you may receive an order confirmation through the contact information provided during checkout.
Fellas and Lassies reserves the right to cancel or refuse an order in circumstances including:
Product unavailability
Incorrect product or pricing information
Incorrect or incomplete customer information
Suspected fraudulent or unauthorized activity
Technical errors
Circumstances beyond our reasonable control
If an order is cancelled after payment has been received, any eligible refund will be processed according to the applicable payment method and our policies.
5. Payment
Customers are responsible for providing accurate payment and billing information.
Orders are processed only after successful payment confirmation where applicable.
Payment methods available to customers may vary and will be displayed during checkout.
6. Shipping & Delivery
Orders will be shipped to the delivery address provided by the customer during checkout.
Estimated delivery times may vary depending on the delivery location, courier service, weather, holidays, operational delays, or circumstances beyond our reasonable control.
Fellas and Lassies is not responsible for delays caused by third-party courier services or circumstances outside our reasonable control.
7. Returns & Exchanges
Our Return & Exchange Policy applies to all eligible returns and exchanges.
Customers may request a return or exchange within 2 days of receiving their order, subject to the conditions specified in our Return & Exchange Policy.
Products must meet the applicable return or exchange requirements, including being unused, unworn, unwashed, unaltered, and having the original brand tag attached.
Please review our Return & Exchange Policy before placing an order.
8. Damaged, Defective or Incorrect Products
If you receive a damaged, defective, or incorrect product, you must contact us within 2 days of delivery.
We may request clear photographs, videos, Order ID, or other information to verify the issue.
After reviewing the information, Fellas and Lassies will determine the appropriate resolution in accordance with our Return & Exchange Policy.
9. Unboxing Video
We strongly recommend recording a continuous video while opening your package.
An unboxing video can help us investigate claims involving damaged products, incorrect products, or missing items more efficiently.
10. Refunds
If a refund is approved, it will be processed through the applicable payment method or another method communicated by Fellas and Lassies.
Refund processing times may vary depending on the bank, payment gateway, or payment provider.
11. Intellectual Property
All content available on our website, including but not limited to:
Fellas and Lassies name and branding
Logos
Product designs
Images
Graphics
Text
Website content
is owned by or used by Fellas and Lassies with appropriate rights, unless otherwise stated.
You may not copy, reproduce, modify, distribute, publish, or commercially use our content without prior written permission.
12. Customer Information
Customers are responsible for providing accurate information during checkout, including their name, email address, phone number, and delivery address.
Fellas and Lassies is not responsible for delivery issues caused by incorrect or incomplete information provided by the customer.
13. Website Availability
We aim to keep our website available and functioning properly. However, we do not guarantee that the website will always be available, uninterrupted, secure, or completely error-free.
We may temporarily modify, suspend, or discontinue parts of the website for maintenance, updates, improvements, or other reasons.
14. Third-Party Services
Our website may use third-party services, including payment gateways, shipping/courier providers, analytics services, and other service providers.
The use of such services may be subject to the respective third party's own terms and policies.
15. Privacy
Any personal information collected through our website will be handled in accordance with our Privacy Policy.
By using our website, you acknowledge that you have reviewed our applicable privacy practices.
16. Limitation of Liability
To the extent permitted by applicable law, Fellas and Lassies will not be responsible for indirect, incidental, or consequential losses arising from the use of our website or products.
Nothing in these Terms & Conditions is intended to exclude or limit any rights or protections that cannot legally be excluded or limited under applicable law.
17. Changes to These Terms
Fellas and Lassies reserves the right to update or modify these Terms & Conditions from time to time.
Any updated version will be posted on this page with the revised Last Updated date.
18. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India.
Any disputes will be subject to the jurisdiction of the appropriate courts in India.
19. Contact Us
For any questions regarding these Terms & Conditions, orders, returns, exchanges, or other concerns, please contact us:
Fellas and Lassies
📧 fellaslassies@gmail.com
📞 +91 6355674408
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Fellas and Lassies
Wear it. Own it. Make it yours.